Privacy Policy

Effective Date: 16 June 2025

Introduction

At Indorex Chemicals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website, www.indorexchemicals.com.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Company Information

Indorex Chemicals
Office No. 21, Ground Floor, N.G. Park Building No. 1
Shiv Vallabh Cross Road, Rawal Pada
Dahisar East, Mumbai – 400068, Maharashtra, India

Mobile: +91-9005767924
Email: indorexchemicals@gmail.com
Website: www.indorexchemicals.com

Indorex Chemicals is a supplier and exporter of industrial chemicals, water treatment chemicals, specialty chemicals, solvents, acids, and related chemical products.

Information We Collect

Personal Information

We may collect personal information when you:

• Submit an enquiry form

• Request a quotation

• Contact us via email or phone

• Subscribe to newsletters or updates

• Place an order or purchase products

Information collected may include:

• Name

• Company Name

• Email Address

• Phone Number

• Billing and Shipping Address

• GST Information (where applicable)

• Payment-related information

• Any information voluntarily provided by you

Non-Personal Information

We may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Referring Website

• Pages Visited

• Date and Time of Access

This information helps us improve website performance and user experience.

How We Use Your Information

Indorex Chemicals may use your information to:

• Respond to enquiries and quotation requests

• Process orders and deliveries

• Provide customer support

• Improve our products and services

• Send business communications and updates

• Conduct website analytics

• Prevent fraud and unauthorized activities

• Comply with legal and regulatory obligations

We only collect information necessary for legitimate business purposes.

Cookies Policy

Our website uses cookies and similar technologies to improve browsing experience and website functionality.

Cookies help us:

• Remember user preferences

• Analyze website traffic

• Improve website performance

• Deliver relevant advertising and remarketing campaigns

You may disable cookies through your browser settings; however, some website features may not function properly.

Google Analytics and Advertising

Indorex Chemicals may use Google Analytics, Google Ads, and related services to understand visitor behavior and improve our marketing efforts.

These services may collect information such as:

• Device Information

• Website Interactions

• Demographic Data

• Interests and Preferences

Google and other third-party vendors may use cookies to display advertisements based on your previous visits to our website.

You may manage advertising preferences through your Google Account settings.

Remarketing

Indorex Chemicals may use Google Ads Remarketing to display advertisements to previous visitors of our website across Google's advertising network.

This allows us to reconnect with potential customers who have previously shown interest in our products and services.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Employees and authorized personnel

• Logistics and shipping partners

• Payment service providers

• Technology and website service providers

• Government authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

Data Security

We implement appropriate technical and organizational security measures to protect personal information against:

• Unauthorized access

• Data loss

• Misuse

• Alteration

• Disclosure

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any external websites they visit.

E-Commerce and Transactions

When purchasing products or services through our website, additional information may be collected to process orders, payments, shipping, and customer support.

Financial information is handled securely and only to the extent necessary to complete the transaction.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business purposes

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of personal information

• Withdraw consent where applicable

• Object to certain processing activities

To exercise these rights, please contact us using the details provided below.

Changes to This Privacy Policy

Indorex Chemicals reserves the right to modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date. Continued use of the website constitutes acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Indorex Chemicals
Industrial Chemicals Supplier & Exporter

Address:
Office No. 21, Ground Floor, N.G. Park Building No. 1
Shiv Vallabh Cross Road, Rawal Pada
Dahisar East, Mumbai – 400068, Maharashtra, India

Mobile: +91-9005767924
Email: indorexchemicals@gmail.com
Website: www.indorexchemicals.com

We are committed to protecting your privacy and maintaining the confidentiality of your information.